Join Southwest Airlines in La Crosse as a Customer Service Agent
Posted on November 20, 2025
Local Job Overview: La Crosse
Primary Details
- Hiring Organization: Southwest Airlines
- Position: Customer Service Agent (Based in La Crosse)
- Based in: La Crosse, WI (a vibrant local hub)
- This La Crosse-based role is an excellent opportunity for professionals skilled in Customer Service.
- Our Southwest Airlines team in La Crosse, WI is growing.
- Benefit from working in La Crosse, a key hub for the Airlines, Aviation, Customer Service, Hospitality, Ground Operations industry.
Pay & Perks
- Pay: $18-$26/Hour (approx. $45.8k/Year)
- Benefits: This role offers a competitive benefits package.
- Stable workload with modern tooling and processes.
Day-to-Day
- This role centers on Customer Service within the Airlines, Aviation, Customer Service, Hospitality, Ground Operations space in La Crosse.
Join the Southwest Airlines ground team at Chicago Midway (MDW)! We are seeking a friendly, high-energy Customer Service Agent to provide legendary hospitality to our customers at the ticket counter, gates, and baggage service office. Core Responsibilities: This is a fast-paced, customer-facing role. You will be responsible for checking in customers, issuing boarding passes, tagging and handling baggage, boarding flights, and resolving passenger issues with a 'Servant's Heart'. You are the first and last impression of Southwest's 'LUV' culture for our customers. Qualifications & Requirements: Applicants must be at least 18 years old and legally authorized to work in the US. A High School Diploma or GED is required. 1+ year of customer service experience is strongly preferred. Must be able to stand for long periods and lift baggage up to 70 lbs. Work Schedule: This position requires full flexibility for a shift-based schedule. You must be available to work early 'day time' shifts (e.g., 4:00 AM) for departures, late 'night shift' shifts for arrivals, and be available for 'weekend shift' and holiday assignments as our operation runs 24/7. Compensation & Benefits: This role offers a competitive hourly wage, estimated between $18.00 - $26.00 per hour. Benefits include medical/dental/vision insurance, 401(k), paid training, profit sharing, and travel privileges on Southwest Airlines.